Sometimes, you may encounter such a situation: the Microsoft Office file does not open in the expected program. Microsoft Office Doesn’t Open in the Correct Program “I just had an automatic update of my computer's Windows but now I can't get any of my Microsoft Office apps to open.” Case 2. Microsoft Office Cannot Open After Update The following are some of the typical ones among all kinds of situations. There are a lot of users online complaining about Microsoft office will not open issues. Once you try delete/rename normal.dot, if problems persist, then next thing is to look for global templates, or COM Addins, that are cauing problems.Tip: A complete set of Microsoft Office programs includes Word, Excel, PowerPoint, Outlook, OneDrive, OneNote, To Do, Family Safety, Calendar, Access, Publisher, Visio, Project, Skype, Groove, etc. User AutoText in the renamed file can later be copied back into the new normal.dot.
If you have many of these, and you do not want to lose them, rename normal.dot. Normal.dot contains (usually) all user input Autotext entries, and macros. There may be other things going on that is causing problems, but deleting (or renaming) normal.dot is a first step. It will make a new, default set, normal.dot. Find them all, and delete them (or rename them - see below). This is why it is best to do a full drive search for it.
Deletion of normal.dot is a common first level troubleshooting technique.ĭepending on how the install was done, and depending on if your network "pushes" a normal.dot to users, normal.dot can reside in a couple of locations. Every operation has the potential for errors, and so, with many many of them, it gets corrupted. The reason being is there are constant read and write operations to it. Therefore, if you delete it, Word automatically creates a new one, with all settings configured for its own defaults.Įven Microsoft states that normal.dot gets corrupted easily.
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